This Privacy Policy explains how Market Gap Technologies Limited ("MGT," "we," "us," or "our") collects, uses, and protects personal data submitted through this corporate website at marketgap.technology. We are committed to handling your information in accordance with the Data Protection Act of Jamaica, 2020 ("DPA").
Scope. This policy covers only the marketgap.technology brochure website. The FiWi Community platform — operated by MGT for residents, security personnel, and community customers — is governed by a separate FiWi Community Privacy Policy, which addresses the additional data processing involved in that service.
1. Who we are
Market Gap Technologies Limited is a company registered under the laws of Jamaica. For personal data submitted through this website, MGT acts as the Data Controller under the DPA — meaning we determine why and how that data is processed.
The contact for data protection matters is admin@marketgap.technology.
2. What we collect
2.1 Information you give us
When you submit our contact form, we collect:
- First and last name
- Email address
- Company name (optional)
- The content of your message
2.2 Information collected automatically
When you visit the site, our infrastructure provider (Cloudflare) records standard request metadata in server logs, including:
- Your IP address and approximate location derived from it
- Browser type, operating system, and device information
- The pages you visit and the referring URL
- Date and time of access
We do not run any first-party behavioural analytics, advertising, or tracking scripts on this website.
3. How we use your information
We process the personal data described above for the following purposes:
- Responding to your enquiry — replying to messages submitted via the contact form.
- Qualifying business interest — assessing whether MGT or FiWi Community can serve your needs and routing the conversation accordingly.
- Follow-up communications — occasional emails directly relevant to your enquiry. We do not send marketing newsletters from this site.
- Site operation and security — keeping the website available, preventing abuse, and investigating suspected attacks.
- Legal compliance — meeting our obligations under the DPA and other applicable laws.
4. Sharing and sub-processors
We do not sell, rent, or trade your personal data. We share it only with the third-party service providers that help us operate the site and respond to your enquiry. Each is bound by their own published terms and data-processing commitments.
| Provider | Purpose | Location |
|---|---|---|
| HubSpot, Inc. | Customer relationship management — receives and stores contact form submissions | United States |
| Cloudflare, Inc. | Hosting (Cloudflare Pages), CDN, DDoS protection, server logs | United States and global edge network |
| Google LLC (Google Fonts) | Delivers the Inter typeface used on the site; receives standard request metadata | United States |
We may also disclose personal data when we are legally compelled to do so — for example, in response to a valid court order, warrant, or other compulsory legal process.
5. Cross-border transfers
The providers above are based in the United States, which means your personal data is transferred outside Jamaica. This transfer is governed by Standard 8 of the DPA. We rely on:
- Contractual necessity — these services are integral to operating the website and responding to your enquiry.
- Your consent — by submitting the contact form, you acknowledge and consent to this transfer for the purposes described in this policy.
6. Data retention
We retain your personal data only for as long as we have a legitimate need to:
- Contact form submissions: retained in HubSpot for up to twenty-four (24) months from your last interaction with us, unless you ask us to delete it sooner.
- Server logs: retained by our infrastructure provider for up to thirty (30) days for security and operational purposes.
- Legal hold: data may be retained beyond these periods if required by law, by a regulatory request, or for the establishment, exercise, or defence of legal claims.
7. Your rights
Under the Data Protection Act of Jamaica, 2020, you have the right to:
- Access the personal data we hold about you
- Correction of inaccurate or incomplete data
- Deletion of your data, where we have no overriding legitimate ground to keep it
- Object to processing in certain circumstances
- Withdraw consent at any time, without affecting prior lawful processing
- Data portability — receive a copy of your data in a structured, machine-readable format
To exercise any of these rights, email admin@marketgap.technology. We will respond within the timeframes required by the DPA. You also have the right to lodge a complaint with Jamaica's Office of the Information Commissioner if you believe we have not handled your data appropriately.
8. Cookies and tracking
This website does not set its own cookies. The third-party services we use may set cookies as follows:
- Cloudflare may set strictly-necessary cookies for security purposes such as bot detection and abuse prevention.
- Google Fonts does not set cookies but does receive standard HTTP request data (including your IP address) when your browser fetches the typeface.
You can control cookies through your browser settings. Disabling them will not significantly affect your use of this site, but may affect how our third-party providers identify and protect against abuse.
9. Security
We use HTTPS for all communications with this site and rely on Cloudflare's web application firewall and DDoS protection. While no method of transmission or storage is perfectly secure, we take reasonable technical and organisational measures appropriate to the limited scope of data we collect via this site.
10. Children's privacy
This website is intended for business audiences and is not directed to individuals under eighteen (18) years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently received such data, please contact us at admin@marketgap.technology and we will delete it promptly.
11. Changes to this policy
We may update this Privacy Policy from time to time. The most current version will always be posted at marketgap.technology/privacy with a revised "Last updated" date. Material changes will be highlighted at the top of the page for a reasonable period.
12. Contact us
If you have questions about this policy or wish to exercise your rights:
- Email: admin@marketgap.technology
- Post: Market Gap Technologies Limited, Kingston, Jamaica
© 2026 Market Gap Technologies Limited. All rights reserved.